INFORMATION COVID-19

Information updated on Tuesday 17 March 2020
 
In order to be able to welcome you in a relaxed holiday atmosphere, Rives d'Arc has decided to
postpone the opening until 30 April 2020.
 
- For customers with a reservation before 30 April: 
To meet your needs and give you some peace of mind, Rives d'Arc has relaxed its cancellation policy and
made it easier to reschedule your stay.
All reservations for a stay before 30 April 2020, even those that are non-cancellable and non-reschedulable, can
be rescheduled or cancelled.

Those customers preferring to reschedule their stay will be offered a 10% discount on their next stay (for a stay before 30 April 2021).

Please contact our reservation agents as of today via the following e-mail address. Together we will find the best
possible solution: contact@rivesdarc.com
 
We will get back to you as soon as possible. Thank you for your patience in these special circumstances.
 
- For customers with a reservation in May or later: 
At this moment, nothing will change for you, and you don’t have to worry. Depending on how the situation
evolves, we will do everything within our power to find the best possible solution for you.
 
Because your wellbeing and holiday pleasure are more important to us than ever, our entire team has already
started the preparations – even at a distance - for the opening under better circumstances.
 
In the meantime, take care of yourself and your loved ones.
Your Rives d'Arc team